focused in contact
processed with inConcert.
We develop technology that incorporates profound contact center business and operation knowledge gathered during more than 15 years of successful implementations. We also provide consulting and professional services adhering to the best practices in the industry.
This allows us to deliver highly customized solutions, hosted either in your own datacenter or cloud-based, which are specially designed to reduce costs, improve service processes and provide a superior experience to your customers.
We understand your business, because we are part of it. This expertise translates into highly specialized knowledge which is built into the technology and solutions we deliver.
For more than 15 years we have focused our resources exclusively to the research, development and implementation of contact center technology.
With inConcert you get a functionally complete product: from ACD, CTI and IVR, to dialing, recording, quality, and everything you can expect from a world class contact center platform.
We stand behind our products which incorporate an advanced and robust technology that processes more than 4 billon contacts each year, in 25 countries, 4 continents.
You can choose from either premises, cloud based or hybrid solutions, with the added advantage that the underlying technology is always the same.
We are contact center technology leaders in the Spanish speaking market worldwide, with a vast international presence in 25 countries and 4 continents, and still every customer can talk directly with our owners.
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Mexico: +52 (55) 1164 7544
Uruguay: +598 (2) 716 6644
Spain: +34 931 922 920
Portugal: +351 211 167 454
Peru: +51 640 2440
France: +33 (0) 184 886 799
International: +1(210) 247 5116
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