inConcert Contact Center - Call Center Solutions

News

inConcert Integrates Sangoma NetBorder Call Analyzer to Boost Productivity of Outbound Call Centers

inConcert’s Predictive Dialing System Leverages Sangoma’s Call Progress Analysis Capabilities to Increase the Efficiency of Outbound Agents

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Solutions

Call Center Outsourcers

Extensive business knowledge and experience gained from years working as a team with Call Center Services providers allow inConcert to offer mature solutions that are functionally targeted at Call Center Outsourcers.

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Businesses

What's in it for me?

Find out how the inConcert family of products can improve your service center's performance, increasing income and reducing costs, while at the same time helping you to gain your client's fidelity.

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IP Contact Center

Integrated solutions

inConcert offers turn-key, robust, scalable and flexible IP solutions for the handling of client contacts for all types of organizations that need to optimize their client interaction management.

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inConcert Virtual Call Center

inConcert Virtual Call Center provides unified IP architecture that is specifically conceived to support operations distributed over multiple sites and remote agents that only require a PC and an internet connection to be integrated to the call center.

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inConcert & Asterisk

Take advantage of all the functionalities and ease-of-use of a robust and trustworthy world-class contact center platform that also has proven IP PBX inter-operability and is revolutionizing the industry: Asterisk.

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Paycell by inConcert

Beyond the barriers of traditional electronic payment methods. inConcert introduces Paycell, the revolutionary payment system: easy, fast, safe and affordable.

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Welcome to inConcert

What do we do?: At inConcert we have one objective: to develop, implement and install world-class solutions for call centers and multimedia contact centers, and systems for interactive voice response, predictive dialing and call recording. We were one of the pioneers in the development of pure IP platforms for call centers and are constantly investigating and applying new technologies for the benefit of our clients.
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