inConcert on Demand
inConcert allows you to customize the level of ownership of technology that best fits your needs.
You can be the Host of your own multi site contact center organization.
You can use inConcert technology provided to you as a service by one or more of our Hosting Partners.
You can have your own servers. Called premise-based installation.
Benefits
- All hardware, operating systems, software applications and telephone lines are provided by us (inConcert + Hosting Partner). The technology resides in our Datacenters and is delivered to your organization as a service.
- inConcert’s technology lets you have your own contact center up and running in a fraction of premise-based installation time.
- You don't need to worry about recruiting and training expensive technical human resources to manage the technology. Our professional team takes care of everything in our Datacenters.
- Our technology operates in high availability environments and is placed in the best data centers, with physical and perimeter security 24/7/365.
- An advanced security system guarantees that your operation will have a fully independent and dedicated partition, isolating it from other operations in the data center. Access to the system is restricted to authorized people you define, with personal user accounts.
- Focus on your business and let inConcert on Demand take care of everything else: servers, telephony, software, operating systems, installation, etc. Our technology is scalable and modular, thereby capable of complementing every stage of your Call Center’s growth.